Support Request

2024 PAES Lab users and legacy users who have already registered can access training videos and downloadable resources through www.app.paesscan.com.

 
Register Lab

Register your lab for access to training videos & downloadable resources.

 
Login Issues?

Follow the “forgot password” link on the PAES Scan login screen on both the web and mobile versions.

 
Schedule Appointment

Have your IT department schedule a call with PAES Support.

 
 

Didn’t find what you were looking for?

 
Email Us

Send us an email with the following information, and we will get back to you as soon as possible!

(Providing your lab’s serial number helps expedite our support process. Thank you!)

  • Email Subject:

    • Lab Serial Number

  • Body:

    • Facility name & State

    • Description of issue

    • Relevant screenshots or videos